Dear Guest,Thank you for choosing Melia Koh Samui and for taking the time to share your wonderful experience! We are thrilled that your stay in The Level Room Pool Access exceeded your expectations. We are pleased you made the most of our 700-meter-long lagoon, and we are delighted that the slides and water features added an extra layer of fun to your stay.We are also pleased that you enjoyed the delicious food and attentive service at our beachfront dining areas. Your kind words about our reception team and buggy drivers are greatly appreciated, as they are dedicated to making each guest feel welcome and well-cared-for. Cleanliness and convenience are priorities for us, and it is gratifying to know that you felt comfortable navigating our facilities.Thank you again for your recommendation. We would be honored to welcome you back to Melia Koh Samui whenever your travels bring you to this beautiful island.Warmest regards,Sirawan SookpitakAssistant Guest Experience Manager
Dear Luohuijuan,We are pleased you enjoyed our well-maintained facilities and comfortable rooms. We appreciate your kind words about our breakfast offerings and the overall experience.We understand your preference for a seaside dining atmosphere. Guests with The Level benefits can enjoy a breakfast experience with ocean views at The Level Lounge. Additionally, Breeza, our beachfront restaurant, opens at 11:00 AM, offering a scenic option for brunch or lunch by the sea.Thank you for sharing your feedback and for choosing Melia Koh Samui. We hope to welcome you back to Melia Koh Samui for an even more enjoyable stay in the future.Warmest regards,Sirawan SookpitakAssistant Guest Experience Manager
Dear Guest User,Thank you for taking the time to share your feedback with us and for choosing Melia Koh Samui for your stay. We are thrilled to hear that you found our room to be spacious and comfortable, and that you enjoyed the serene environment and our greenery spaces. We are also glad to hear that you found the swimming pool water to be a pleasant change, though we take your comments about water quality seriously. We continuously strive to maintain high standards, and your insights will help us in our efforts to enhance the guest experience.We recognize that our guest demographic is diverse, and it is encouraging to hear that you still felt comfortable during your stay. Your overall satisfaction is our priority, and we are grateful for your candid remarks.Thank you once again for your thoughtful review. We hope to welcome you back in the future for an even better experience.Warmest regards,Sirawan SookpitakAssistant Guest Experience Manager
Dear Valued Guest,Thank you for you feedback of your recent stay with us.We are truly sorry to hear that your experience didn't meet your expectations. Our goal is to provide every guest with a comfortable and enjoyable stay, normally we have pest control weekly. Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to improve our accommodations and services.If you are willing to give us another chance, we would love the opportunity to make it right for you. Warmest regards, Supawadee PudkhaoSenior Guest Experience Executive
Dear Ilona Elisabeth,Thank you for taking the time to share your positive feedback about your experience at Meliá Koh Samui.We are delighted to hear that you enjoyed the high level of service, cleanliness of our resort and rooms, and the extensive breakfast buffet.We appreciate your valuable feedback regarding the pool and beach amenities. Your comments about the beach beds, umbrellas, and the issue with guests reserving spots are noted. We will certainly look into this matter and consider adding more beach beds and umbrellas to enhance our guest comfort.It is wonderful to hear that Baw made a positive impact on your stay with his attentive service. We will make sure to pass along your kind words to him and the rest of our team.Thank you once again for your feedback and for choosing to stay with us. We hope to welcome you back to Meliá Resort for another enjoyable stay in the future!Warmest regards, Supawadee Pudkhao Senior Guest Experience Executive
Dear Valued guest,Thank you very much indeed for taking your time to write a review of your recent stay at Melia Koh Samui and for the high ratings you have given us.There is nothing to be compared to your kind review and your compliments to our team. It is significant for us.We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service.Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable one.Warmest regards, Supawadee PudkhaoGuest Experience Executive
Dear Valued guest,Thank you so much for providing a lovely review regarding your stay at Melia Koh Samui.Your review left a big smile on my face. I am delighted to learn that you enjoyed your stay with us and that you were impressed with the service provided by our team throughout the hotel. Again, thank you very much for your patronage and support us and we hope we will able to host you again with us very soon.Warmest regards, Supawadee PudkhaoGuest Experience Executive
Dear Tammy,Thank you very much indeed for taking your time to review of your recent stay at Melia Koh Samui and for the high ratings you have given us. There is nothing to be compared to your kind review and your compliments to our team. It is significant for us. We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service. Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable one.Warmest regards, Supawadee Pudkhao Guest Experience Executive
Dear Marina Johnson,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive
Dear Valued Guest,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your service.We are proudly to be as a representative of Melia Hotels International Brand. Our Owner and Management team are entirely dedicated in ensuring that our staffs to be treated very well as it conscientiously empower them provide even more high class level to our value guests. Your comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction.Trust we will see you back again for another wonderful experienceWarmest regards, Supawadee PudkhaoGuest Experience Executive
